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Privacy Policy

The Contract Furniture Store Ltd takes your privacy very seriously.

By accessing or using our website, you are consenting to the collection, use and disclosure of your information in accordance with our Privacy Policy. If you do not consent to the same, please do not access or use the website.

Please read this Policy carefully to see how we will treat the personal information that you provide to us either when using our Shopify Site together with our Tidio Chat Service and Mailchimp Newsletter or in other circumstances when we collect data from you.

Like us, the Shopify, Tidio & Mailchimp platforms believe strongly in protecting your personal data, and understand that doing so is critical to help you preserve your trust and confidence in us. Shopify, Tidio & Mailchimp have designed their platforms to allow us to operate anywhere in the world. GDPR-compliant features are built into each, including features to enable us to offer you transparency into and control over your personal data, and technical measures to ensure that your personal data is protected as it crosses borders. Shopify, Tidio & Mailchimp also believe that it is their responsibility to make it easy for us to use their platforms in a manner that complies with privacy and data protection laws like the GDPR.

We will take reasonable care to keep your information secure and to prevent any unauthorised access or use of it. 

We may modify this Privacy Policy at any time without any prior notice to you and the change will take effect once the revised Privacy Policy is available on our homepage. Please refer to this policy each time you submit your personal information.  

The information you provide

We may ask you to provide information to us or collect data from you on different occasions, including at a number of points on the Site, such as when you:

E-mail enquiries or your views to us
Purchase goods or services from us

The information that you are asked to provide will vary depending on the reason for the collection. In some instances, for example, if you purchase goods or services from us, the provision of certain information will be mandatory.

How the Contract Furniture Store Ltd uses the information

We will use your personal information to:

Respond to your enquiry
Send information to you
Fulfil any contract that we may enter into with you
Send marketing information to you in accordance with the provisions set out below

If you become a customer of ours by purchasing goods or services from us we may send you further information by post or e-mail that is related to your purchase or contact you by telephone. If you do not wish to receive this information or be contacted and are not easily able to unsubscribe, then please let us know by email at sales@contractfurniturestore.co.uk

We would like to send you monthly marketing information, by post or e-mail. We will only do this if you have indicated that you are happy to receive such information when you submit your details to us and can unsubscribe at any point.

We may aggregate the information you provide us with other data (so that you cannot be identified from that data) and use that aggregated data for administrative analytical purposes and/or share it with other people, like Google Analytics. 

Sharing information

We will share your information with our third party service providers if this is necessary. Such third party service providers are not entitled to use your information for their own purposes. 

Links

Our Site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our Site and to read the privacy statements applicable on those sites. This privacy policy does not apply to information collected on third parties' Sites. 

Cookies etc.,

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Your right to access the information

You have the right to access the information that the Contract Furniture Store Ltd holds about you and can do so through either Shopify, Tidio or Mailchimp. However if you'd like a more thorough audit, then please make a written application to us at the address provided in the "Contact" section of our website. The Contract Furniture Store Ltd may require you to provide verification of your identity to provide a copy of the information that it holds. Please note that in certain circumstances the Contract Furniture Store Ltd may withhold access to your information where it has the right to do so under current data protection legislation. 

Updating your information

In the event that there is a change to your personal information, for example, your contact details, please use the "update my preferences" links in either Shopify, Tidio or Mailchimp. Alternatively let us know of this by email to info@contractfurniturestore.co.uk so that we can keep your information up to date and accurate. 

Contact Us

If you have any further queries or concerns about our Privacy Policy, please either email or write to us, using the details provided in the "Contact" section of our website. We will address your concerns in accordance with applicable law.